Orders
How do I place an order?
Simply browse our products, add your favorites to the cart, and follow the checkout steps to complete your order.
Can I change or cancel my order after placing it?
Yes, if your order hasn’t been processed yet. Contact us as soon as possible to request changes.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options listed at checkout.
Will I receive a confirmation once I order?
Absolutely! You'll get an email with your order details and tracking info once it ships.
Shipping & Returns
Do you ship internationally?
Yes, we offer international shipping to many countries. Rates and times are calculated at checkout.
When will my order be shipped?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
What’s your return policy?
If you're not satisfied, you can return items within 30 days of delivery. See our full policy for details.
How do I start a return or exchange?
Just contact our support team or visit the returns section on our website to get started.
Subscription
How do I subscribe to a product or service?
Select the subscription option on the product page and choose your delivery frequency at checkout.
Can I manage or pause my subscription?
Yes! You can update, pause, or cancel anytime through your account dashboard.
When will I be charged for my subscription?
You'll be charged automatically based on your chosen delivery schedule, usually on the renewal date.
Are there any perks to subscribing?
Subscribers often get discounted pricing, early access to new products, and exclusive deals.